Technical, marketing and sales support to help you grow your business
Dedicated In-house Technical Expertise
Time served industry experts to support your business
We understand the challenges and needs within the double glazing industry and as a result ensure our team are all time served industry experts. We have the necessary knowledge, skills and experience to support you and your business.
In-house Technical Assist Team
At Duraflex our experienced in-house support team provides a ‘one stop’ service for resolving your technical enquiries – from industry regulations and accreditation changes to product information.
Technical Assist Provides:
‹ Technical Assist electronic support / HelpLine Mail
‹ Helpline – Direct phone line to our experienced Technical Support Team
‹ Assist with factory layouts and planning
‹ Wind loading calculations and advice
‹ Accreditation, Regulations and Standards advice
‹ Product and Training manuals
‹ In-house Thermal Calculations – fully approved simulator status.
External Technical Team:
A dedicated team of mobile service engineers covering the UK and Ireland bring their expertise to suit your needs by providing personal on-site support to assist your company.
‹ Product fabrication training
‹ Factory layout advice
‹ New product training
‹ Machinery advice
‹ Customer changeover support
‹ Development calls