We strive to create an organisation which always puts the customer first.
- Our customer focused service team provide personalized support for all your pre and post sales requirements.
- Using advanced sales order processing software (ERP - Enterprise Resource Planning) provides extremely high levels of order accuracy.
- The Duraflex team have a vast amount of product knowledge and can provide assistance with part number clarification.
- At Duraflex, we understand that each customer is different with their own individual set of needs and requirements.
- Duraflex work together with our customers to accommodate these needs and provide a level of service which is unrivaled.
We aim to get it right first time, every time.
Delivered: On Time
All areas of the Duraflex organization are committed to supplying quality products, as ordered, on time. Efficient production ensures that products are manufactured and monitored by a central computer and transferred to their exact storage location zones.
Warehouse staff access the computer data via hand-held terminals for accurate product selection.. This whole process ensures pick accuracy, speed, quality and condition of product and automatically generates all documentation associated with orders.
The selected products are then auto wrapped and transferred in pristine condition for delivery.